The art of communication

We're committed to keeping you as informed as possible about how your new home is progressing. As well as regular phone calls to keep you up-to-date, we will contact you at various key stages, for example:

• We will invite you to come and choose your kitchen units; the tiles for your bathroom; flooring etc.
• We will let you know when the roof to your new home is in place.
• We will let you know when your bathroom and kitchen units have been installed and when the painters have arrived.
• Finally, we'll invite you to attend a Familiarisation Visit.

It may be useful to file any letters and information that we send you about these stages in this folder.