Keeping you informed

While we always set out to give you every indication of when your new home will be ready, things may happen out of our control which may result in a change to your move-in date. We feel that we should point out that "blips" can occur. In the following section, we highlight some of the reasons why dates may change. Remember that we're building your new home especially for you and are committed to keeping you fully informed.

Keeping you in the picture

It may be the case that, for reasons beyond our direct control, we are unable to finish your home on the date we originally specified. If this happens, we will advise you of the situation as soon as possible and give you a revised move-in date.

One of the main factors that could delay the completion of your home is the weather, and predicting it in Scotland can be especially difficult!

In very wet weather our builders are unable to work outside for quality control and safety reasons. Cold weather can cause similar delays.

Rest assured that, whatever the situation, we will notify you and explain the reasons for the delay and the impact on your move-in date. Remember that it is in both our interests to complete the building of your new home just as soon as possible.

Getting to know your home

As your new home nears completion, we will confirm your move-in date and invite you to visit the site. This is called the Familiarisation Visit and, as the name suggests, it is when we take you on a walk-through of what is soon to be your new home.

The Familiarisation Visit takes place before legal completion and final payment. It gives you the opportunity to fully inspect your new home and ensure that everything is as it should be.

Important Notes

We would take this opportunity to stress that under certain circumstances, a number of external works may not have been completed before your move-in date.

If you are buying a home which is part of a phased development, then it is normal for the construction team to remain on-site and continue with planned development works. To achieve the high standards which you expect from Westpoint Homes, we may not have applied the final road finishes or completed pavements, paths and communal areas prior to you moving in. This is because it is best practice to complete these works when there is no longer a need for heavy-duty construction traffic to access the site. Naturally, under all circumstances, inconvenience and disruption will be kept to a minimum.

Ready for your approval

Before you move in, it is important to know that your home has been inspected and approved by the National House Building Council* (NHBC) and Building Control*. Both will ensure that your home has been built in accordance with building standards and regulations.

Once your new home has been approved, your Solicitor will be contacted and advised that legal settlement* is pending. We will also contact you directly so that you can make final arrangements for your move. Prior to you collecting your keys, your Sales Advisor will cast an experienced eye over your new home and thoroughly check that everything is ready.

*Definitions can be found in the glossary.