Congratulations!

Moving into your new Westpoint home

On move-in day, your Solicitor will make final arrangements for the outstanding balance on your new home to be paid. Once Westpoint are in receipt of this final payment, we will call you to arrange for the transfer of keys.

Your Sales Advisor or a member of our Customer Care Team will take you on a final guided tour of your new home. They will show you how to operate your appliances and heating system. This gives them an opportunity to demonstrate that everything is in good working order and that your home is ready to be lived in.

As we leave you to settle in, we will give you your handover box (Your Essential New Home Pack).

This contains lots of useful information about your home. It will include manuals for heating and other systems and appliances and also guarantees which should be filled in and sent to the manufacturers by you to activate the warranty period. This pack also contains an NHBC handbook, Guide to Your New Home, which provides useful tips on how to get the most from, and care for, your new home. You should take the time to thoroughly read it as soon as you can.

At this time you can bring anything that you are unsatisfied with to our attention. Your Sales Advisor will make a note of these items on your handover certificate and provide you with a copy for record purposes. Thereafter, every effort will be made to address all outstanding matters just as soon as possible.